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Booking & Reservation Portal
Appointments, deposits, and confirmations for service businesses.
What you'll learn
- Write how many slots exist and who owns them.
- State the rule in the portal the same way you state it at the desk.
- A booking they can reopen later — time, location, what to bring — cuts “just checking” messages.
- Mark the visit.
- Complex group bookings, insurance pre-auth, and last-minute room changes can wait.
Course content
5 lessons
- 1. Capacity before the calendar widget
- 2. Deposits and cancellations
- 3. Confirmations customers keep
- 4. No-shows and the next slot
- 5. What not to automate yet
Description
Clinics, consultancies, and facilities still take bookings over WhatsApp. A portal makes capacity visible.
You will design availability, deposits, cancellations, and a confirmation the customer can reopen later.
We stay honest about calendar conflicts and what the portal should never try to automate on day one.
You will design availability, deposits, cancellations, and a confirmation the customer can reopen later.
We stay honest about calendar conflicts and what the portal should never try to automate on day one.